Solved! Launch ThinkDiag BMW error code -2 & read VIN info failed

Bought Launch ThinkDiag to diagnose BMW one week ago, I got error message “Failed to obtain the VCI control information via internet, error code is -2″ and VIN deconding error ” Read VIN info failed”.
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obd2shop.co.uk chief engineer replied:
Please re-download BMW software and check again,then the problem will be sort out.

Finally! solved!
I deleted app and reinstall, now all working OK

Maybe you are interested in Launch ThinkDiag member registration, device activation and software download: https://youtu.be/UcZVOgHvDtM

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OBD2shop.co.uk specializes in manufacturing and exporting car & truck OBD OBD2 EOBD diagnostic tools to worldwide.