How to solve FVDI J2534 Ford”Load IDS software failed” error

Question: Ford IDS is returning an error when launching when connected to the vehicle with FVDI J2534. The error returned says “Load IDS software failed. TDSNet setup error, Please reinstall IDS software.”
I have cleared pc and reinstalled IDS and J2534 launch software 4 times and each time the same error is shown. Can you tell me fix for this issue please. This is on Windows 10 with version 113.0 IDS that came on the provided CD with the device.

fvdi-j2534-error

Answer: Please change the laptop system, install IDS latest software, then install start software.
Finally: Thank you for your help it is now working correctly

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