How To Solve SD C4 Error : A disk read error occurred

This is a real story about how to Solve SD C4 Error

Hello this is Paul, last week, I got Star diagnostic software for my old SDconnect c4 at obd2shop.co.uk, comes with the Dell D630 HDD. Then I installed it in my Dell D620. Installed all drivers and activated it but there was no “LAN CONNECTIONS” information, only the error message: “A disk read error occurred. Press Ctrl+ Alt+ Del to restart-”

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After our engineers checking , here it is :

Here is the tips mbstarshop technicians offered
Possible reasons:
1. Poor connection between computer and hard disk.

2. The hard disk is broken, like the picture below.

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Here is the way to solve we suggest Mr. Paul

Unplug the hard disk and reinstall it.
If it still fails to use, buy a new hard disk for sd c4.

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Please Kindly Notice: 

1, MB STAR DELL D630 HDD is better use on DELL D630 Laptop, we do not suggest use on DELL D620 Laptop

2, If you do not know how to installation the sofware, we recommend you buy the device SD C4 Plus DELL D630 Laptop Or SD C4 Plus EVG7 Tablet PC , the softare is already installation directly use.

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