ThinkDiag Full-system OBD2 Scanner FAQs

Here are some frequently asked questions about ThinkDiag, I hope it helps!

Q1: Does THINKDIAG require an internet connection?
A1: THINKDIAG device required Bluetooth connection with your smartphone. If you need to update your vehicle diagnostic software, your smartphone needs an internet connection.

Q2: Can I share my test reports with others?
A2: Yes, you can share your reports on Facebook, Twitter, or in the THINKDIAG app’s community ThinkMoments.

Q3: What format are the reports saved or exported in?
A3: The reports can be exported as PDF so you can easily share or print it.

Q4: Does THINKDIAG need charging?
A4: Thinkdiag is powered directly by the vehicle’s OBD II port.

Q5: Can THINKDIAG be used on more than one car?
A5: Yes, it can be used with different vehicles as long as you download the corresponding diagnostic software.

Q6: How much power does THINKDIAG use?
A6: Power consumption is minimal, thus making it energy efficient and safe to use.

Q7: Can my Thinkdiag device connect to multiple

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A7: Yes, simply use the same account to log into a new smartphone. You can restore the previously purchased software by downloading it on the new phone.

Q8: Does THIKNDIAG use my car’s Bluetooth?
A8: No, it connects directly to your phone’s Bluetooth.

Q9: Do I need to pay extra to use THINKDIAG?
A9: Yes and no. Each THINKDIAG you purchase comes with a free 1-year subscription for TWO manufacturer software. You’ll pick two manufacturers from our store and enjoy a FREE first-year subscription that costs $39.95 per manufacturer. You only need to pay after your subscription ends.

Q10: Why did you offer subscriptions instead of one-time fees?
A10: This decision is made after careful thought and review of user feedback. Instead of charging you high one-time fees, we give you the flexibility and choice of renewing your subscription after a year. Users who change cars after one or two years can choose to switch to a subscription to another car manufacturer, instead of being stuck with a tool that only works for one manufacturer.

Q11: What is a Manufacturer Software subscription?
A11: Each manufacturer software subscription gives you access to ALL diagnostic functions, including read/clear codes, live data streaming, actuation tests, and ALL maintenance functions of the manufacturer you picked.

Q12: What is a Maintenance Functions Software subscription?
A12: All 15 maintenance functions are INCLUDED in your manufacturer subscription for the car manufacturer you picked. Each maintenance function software subscription costs $49.95 per year.

Q13: Who would need to get maintenance functions subscriptions?
A13: Do you need to use the maintenance functions for multiple car manufacturers? Getting the maintenance function subscriptions will help you to save! You can purchase a maintenance function subscription, and use it for ALL 115 car manufacturers we support.

Q14: Do I need to pay for maintenance functions?
A14: It depends on your situation. All 15 maintenance functions are INCLUDED in your manufacturer subscription for the car manufacturer you picked. If you want to use maintenance functions for ALL 115 supported car manufacturers, you will need to purchase a $49.95 subscription for each maintenance function. Each subscription is for one year and allows you to use the function on ALL supported car models.

Q15: Do I need to pay for OBD II functions?
A15: No. All OBD II functions come FREE with each THINKDIAG.

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