I try to diagnose Hyundai with Launch X431 V 8 inch diagnostic scanner, after i enter Hyundai menu, it showed me error “DiagnoseMain Err ID-5
Failed to obtain firmware information.
1.Firmware does not work normally. Please retry after power off and on again.
2. Firmware program is abnormal. Please update it.
3. Firmware type is incorrect. Please contact local dealer to storage/emulated/0/cnlaunch/XDiagPro3/968590120906/DIAGNOSTIC/VEHICLES/VW/V27.80/
Check error screenshots below:
Solution from Engineer:
Go to Menu and select Firmware Update to run an firmware upgrade.