(Fixed) Benz C5 doesn’t appear “license.dat” after copying key

Purchase MB sdconnect C5 with Xentry.OpenShell.XDOS 2019.12. The installation is smooth except when I copied the key from “GetHardware ID” and then paste it into “New Text File”, I got no file “license.dat”. Can you help me through ” TeamViewer”?

obd2shop.co.uk engineer solution:
The video demo simplifies the procedure, please send the ID to us, our engineer will send you “license.dat” file, then you can active by yourself.

Images mean a lot:
Note: the Xentry software version in the images are old, but the activation method is the same.
1. Create one new text file, name it as “Key”.
benz-c5-key-activation-01

2. Open “GetHardware ID”.
benz-c5-key-activation-02

3. Copy the “GetHardware ID” and paste it into the text file “Key”, then send the file to the dealer obd2shop.co.uk, wait for the “license.dat”.
benz-c5-key-activation-03

benz-c5-key-activation-04

4. Click on “License” active the Xentry software.
benz-c5-key-activation-05

5. Active successfully.
benz-c5-key-activation-06
The job is done.

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