(Solution) XP400Pro Prompts “The programmer is disconnected” error

Customer Problem: I connect my XP400 Pro to the tablet, the green light is on, then I click the programming software in the main menu to enter, but the error “The programmer is disconnected” appears, what’s the problem? How to fix it?

autel-xp400pro-error-01

autel-xp400pro-error-02

Solution: Try XP400Pro to connect PC software and check if it works. If you still get the same error, you need to contact your reseller for repair.
Download the PC software from the link below:
https://pro.autel.com/myAccount.html?userType=1

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OBD2shop.co.uk specializes in manufacturing and exporting car & truck OBD OBD2 EOBD diagnostic tools to worldwide.