Here is some Customer Frequently Ask Questions for Volvo Truck Diagnostic Tool
Q: How to update Volvo VCADS?
A: Once we have the newest software, we will send you via CD or via Email.
Q: the Volvo VCADS software works ok on windows XP. but the control unit will not connect to the laptop. The com connection is ok.
When I plug the unit into the truck diagnostic port the power light comes on and the blue USB light flashes very fast in a random sequence.
I have connected it through the RS232 lead and the RS232 light on the control box does not light up at all.
I have a message saying “ERROR 10104
Communication problem with control unit or vehicle
No connection through the USB cable at all.”
A: It is the COM PORT setting problem, your computer COM PORT should be set as the same as the software COM PORT.
We have video tutorial to follow in the CD or free download on our website
Q: What’s the Volvo VCADS Pro 2.40 login User ID and password?
A: Please open the .txt file “How to use” and copy the ID number to the blank box under “User ID”, input nothing after “Password”, click “connectivity options” and tick before “Work offline”, finally click “OK”. For more details, please watch the video demo in the CD.
