How to Submit Diagnostic Feedbacks in Thinkcar ThinkDiag?

Sometimes, the Thinkcar ThinkDiag OBD2 Scanner may have an issue after a period of time use. How to submit diagnostic feedbacks for Thinkcar Support to solve it? Following the steps below will help to quicken problem identification & solution.

Steps
Login to the ThinkDiag app, go to a profile page, press “diagnostic feedback”.

Select vehicle model in “Diag”.
submit-diagnostic-feedbacks-in-thinkcar-thinkdiag-(1)

1. Choose file, press “OK”(for several files, please submit separately);
2. Choose feedback problem type: consult or error, special functions, system or function access failed, others;
3. Input phone number or email for contact;
4. Add an image(optional, problem screenshot)
Press “Submit Result” when all were completed.

Notes
1 diagnostic log is successfully uploaded, 0 add to offline feedback.
Please check the log status after one week by clicking each log, the color change indicates the status changes. Thanks.
submit-diagnostic-feedbacks-in-thinkcar-thinkdiag-(2)

Done!

This is the guide to use Thinkcar ThinkDiag to submit diagnostic feedbacks. More any questions please contact us.

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