Yesterday on Aug,16th, one customer emailed to us he had a issue when install Lexia-3 on windows XP, it appeared an error as follows, according checking, obd2shop.co.uk engineers give some tips for this problem help him sort out.
Error message Showing:
It is not possible to start Peugeot Planet Office for the following reasons:
Peugeot Planet interface is not plugged into the USB port of your PC
Peugeot Planet interface is being utilisation by another application.
Device using: Lexia-3 pp2000
Software: Peugeot Planet 2000
Operating system: Windows XP
Possible reasons and solutions:
Host interface of Peugeot Planet can not be connected to the computer’s USB port;
Peugeot Planet 2000 is running on another computer;
After closing the other software, then run Peugeot Planet again.
PP2000 software installation address:
Hope it can help you!